+ 11%
Increase in technician productivity
+ £7.50
Increase in recovery rate
Lincoln Delve, Group Aftersales Manager
“AutoBI’s dashboards give us near-real time data in easy touse and understandable format. You can very easily see it has been designed by people who have been in the retailer and felt the real-world pains and challenges we go through on a day-to-day basis.
“With AutoBI we have never had such strong WIP control – we’ve only had two WIP write offs across all our retailers this year. You can see every granular detail, all the way down to when a technician has clocked on the job card.
“We have seen an increase of 11% in technician productivity, and an all-time low in technician idle time by spotting trends with the AutoBI technician dashboard.
“Recovery rate has seen an increase of £7.50 per hour due to the drill through functionality on labour and MOT sales, allowing us to see any discounts or trends straight away.
“Another feature that we can’t live without is AutoBI’s debtors reporting that gives us a live, clear window into our debts which can be drilled through to each customer.
“Marshall and Jonathan are always ready for anything we need, be it a change in manufacture focus, a trend we are trying to capitalise on or whatever else in between. Having access to the team with their understanding of what we need is invaluable.”
