Acorn Motor Group Case Study: Built By Aftersales

Overview

When Acorn Motor Group integrated AutoBIworkspaces into its aftersales department, not only did efficiency improve but the team was surprised tonotice some unexpected benefits.

AutoBI’s live workspace system easily integrates withAcorn’s existing Keyloop data management system,allowing for amalgamated, customisable reportingand cross-site real-time updates, giving a live visual ofthe performance of all KPIs at the touch of a button,and enabling the team to track product sales, WIP,booking schedules, average stock tracking and eVHCdata at-a-glance.

While Samantha was convinced of AutoBI’s worth,she was not expecting the overwhelmingly positiveresponse and total buy-in from everyone at Acorn,from the showroom floor to the technicians. Thewhole Acorn team is reaping the benefits of theAutoBI system.

Outcome

Samantha said, “The effect of the live dashboards hasbeen astonishing. Motivation has increased. A bit ofhealthy competition has started to take place betweenthe different sites and franchises. Everybody wants tobe better, and that is making our business better. It’sclear that data really is the key to our business’sfuture.”